Returns & Exchanges
We want you to love your new look, so we offer a seamless return and exchange process within 30 days of purchase for most unworn jewelry. Please note that for hygiene reasons, certain earring styles and piercing services are final sale.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare Your Package
Place your unworn items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for your records.
Receive Your Refund
Once our team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing